Privacy Policy

At PRO Wave Solutions, we prioritize your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you interact with our website and services.


Information We Collect

We collect limited information when you contact us through our website or use our services:

  • Contact Information: Your name, email address, phone number and address (if provided).
  • Service Related Information: Details about your HVAC needs or inquiries.
  • Website Usage Data: Information about how you interact with our website, including IP address and pages visited.


How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide requested services.
  • To schedule appointments and send service reminders.
  • To improve our website and services.
  • To send you important updates about our company or services.


Data Security

We protect your information using:

  • Secure servers and encrypted communications.
  • Limited access to authorized personnel only.
  • Regular security reviews to prevent breaches.


Data Sharing

We do not sell, trade, or share your personal information with third party marketing companies. We may share information with trusted service providers who assist us in operating our website and conducting our business, but only to the extent necessary to provide our services.


Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate information.
  • Ask us to delete your personal information, subject to any legal obligations.

To exercise these rights, please contact us using the information provided below.


Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:info@prowavesolutions.ca